Privacy Policy

Last updated: December 2025

Guest House by Morea (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://guesthousebymorea.com/ (the “Website”) or engage with us.

1. Personal Information We Collect

We may collect and process the following personal information:

  • Full name

  • Email address

  • Contact number

  • Booking and enquiry details

  • Billing or payment-related information (where applicable)

  • Any information you voluntarily provide via contact forms, booking forms, or email communication

  • Technical data such as IP address, browser type, and website usage data

2. How We Collect Personal Information

We collect personal information in the following ways:

  • When you make an enquiry or booking through our Website

  • When you contact us via email or telephone

  • When you subscribe to communications or newsletters (if applicable)

  • Through cookies and similar technologies when you browse our Website

3. Purpose of Collecting Personal Information

We collect and process your personal information to:

  • Respond to enquiries and manage bookings

  • Provide accommodation and related services

  • Communicate with you regarding your stay or enquiry

  • Process payments and issue confirmations or invoices

  • Improve our Website and services

  • Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process personal information in terms of POPIA based on:

  • Your consent

  • The performance of a contract (for example, processing a booking)

  • Compliance with legal obligations

  • Our legitimate business interests, where applicable

5. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share your personal information with:

  • Service providers who assist with bookings, payments, website hosting, or IT services

  • Regulatory or legal authorities, where required by law

  • Professional advisors such as accountants or legal advisors, where necessary

All third parties are required to safeguard your personal information and use it only for the purposes for which it was shared.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, disclosure, alteration, or destruction.

While we take all reasonable steps to secure your data, no method of transmission over the internet is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights Under POPIA

In terms of POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information

  • Withdraw consent, where processing is based on consent

  • Lodge a complaint with the Information Regulator

Requests can be made by contacting us using the details below.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. For more information, please refer to our Cookie Policy.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

11. Contact Information

If you have any questions about this Privacy Policy or how we process personal information, please contact:

Guest House by Morea
Email: [insert contact email]
Address: [insert business address]

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be updated accordingly.